Elevating your coffee shop experience
Elevating your coffee shop experience
Your business is our business. We believe in making your dreams a reality and know just how to do that. Whether you are opening a new shop or need to give your current shop a new life, we can create a tailored plan for you.
Everyone knows that a well trained barista can make a drink shine. The expertise of our Specialty Coffee Association certified trainer can elevate your skills. We offer basic, intermediate, and expert trainings as well as audits of your current training program.
With an on-staff graphic designer we offer branding advice, logos, menus, and more. We can help with creating and producing merchandising for your brand so that your customers can wear their support.
Dark Matter is the brain child of Ashley Blanchard, a twelve year coffee veteran. Starting as a barista at a trattoria, Ashley fell in love with coffee and dove head first into learning as much as she could. In 2012 she joined K&F Coffee Roasters, starting as a delivery driver and working her way up to Business Development Specialist. This experience allowed her to work with coffee shops of all sizes and become deeply familiar with all aspects of the coffee business. She became a licensed Authorized Barista Trainer through the SCA in 2018 and was a member of the inaugural group of leaders in the SCA US Chapter. Ashley has judged many competitions including the Golden Bean and America's Best Espresso.
Our service includes a comprehensive consult to help identify gaps and opportunities. Most consultations can be done on site or via zoom to best fit your needs and schedule. Barista training can be tailored to overhaul your entire program or fit in to compliment what you already have in place. All training includes hands-on teaching that gets into the science of coffee as well as best practices and work flow. Your shops growth is our main objective and we strive to create tailored programs to help your business flourish.
In Portland, coffee is serious business and the competition is fierce. We believe that being set up for success in every aspect is how you stand out. With years of expertise in everything about coffee from seed to service, we have the knowledge and can-do spirit to help your shop be as successful as possible. While there are a number of coffee roasters and distributors in the field. very few offer the level of one-on-one coaching and hands on training that we can. Whether you are starting a new business or looking to grow an established shop, we have a program that can elevate your customer experience while looking out for your bottom line.
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